A. Shippers may transmit requests, consultations and complaints to:
         
          Combi Lift Projects, LLC
          14950 Heathrow Forest Pkwy, Ste 450
          Houston, TX 77092 U.S.A.

          Attn:   Brooke Arroyo
          Phone:  1-281-885-3583
          E-Mail: brooke.arroyo@harren-group.com
          
B. As used in this rule, the phrase "request and complaint" means
   any communication requesting a change in tariff rates, rules or
   regulations; objecting to rate increases or other tariff changes;
   and protests against erroneous billings due to an incorrect
   commodity classification, incorrect weight or measurement of
   cargo or other implementation of the tariff.  Routine requests
   for rate information sailing schedules, space availability and
   the like are not included in the foregoing.
          
C. Shippers' request for rate action must include at least the
   following information:
          
   - Shipper's Name/Address/Telephone Number
   - Commodity Description
   - Port/Point of Loading
   - Port/Point of Discharge
   - Cargo Quantity
   - Anticipated Shipment Date